Not long ago, I wrote a blog about the importance of the Master Software List (aka License Repository or Library). I referenced a number of ideal data sets which should be included, but let’s focus on these two: “what does the software do”, and “who uses it”. Think about that. How nice would it be ...
Yesterday I determined that I was very popular in the eyes of Apple Computing. I received no less than seven phone calls from Molly, an “Apple Technician”, indicating that one of my apple devices was causing a security breach and I was to call a particular number to resolve it. As an “Apple ...
In the never-ending lifecycle of the software contract, there will eventually come a time for renegotiation with the publisher. Whether this is triggered by the end date on the existing agreement or changes in your business requirements, these negotiations are rarely simple and often stressful for ...
One of the biggest headaches for a Software Asset Manager (and subsequently, all dependent stakeholders) is not receiving the necessary license information when software is procured.  Too many times employees are scrambling to find out what was ordered, why, who asked for it, and where it is!
Your use of Software Asset Management (SAM) tools and a car can be summarized by an analogy: you can operate the tools or the car without knowing exactly how the tool or car operates under the hood. For a car, you step on the gas and you go; you step on the brake and you stop. For a SAM tool, you ...
The first IT project I worked on was to upgrade all company PCs to a newer model, a newer OS and a newer version of Office (yes, all at the same time)! Before the new PCs could be built, we had to confirm the software needed for each employee. Our team’s approach to this introduced me to the ...
As 2018 rolls swiftly to its end (holy moly!), I can’t help looking back at the past year and thinking about the themes and concepts that stood out. While it’s been another year of many of the same dilemmas we faced in the past, there were a few things that struck me as highlights. Here are a few ...
There was an announcement from IBM recently that has an impact for many ITAM groups – IBM is selling off several product families from its software portfolio. The items mentioned include several significant product lines and long-time members of the IBM family:
Like many IT Best Practices, Software Asset Management (SAM) can be highly ordered, structured, well-designed, and a cost-effective way to save money and avoid audit surprises. 
I was recently fortunate enough to travel out West to the many stunning canyons in the Escalante Staircase formation. These are areas of unspeakable beauty, but also tremendous amounts of information about the geological history of the area.