In the day-to-day world of SAM, a common challenge is how to manage users’ expectations regarding fulfillment of their software orders. Here are some common protests you may hear from business units who are navigating the license request process – especially if your organization is introducing new ...
The promise of artificial intelligence (AI), machine-learning and Big Data analytics can be hard to achieve without bringing in the right talent. Siwel looks for curious, thoughtful, data scientists with multi-domain skills, spanning engineering and quantitative analysis, or data governance experts ...
Whether your kids are negotiating over who gets the first plate of Thanksgiving turkey dinner, or you are negotiating an IT contract with a supplier, the outcome falls into one of a few buckets: (1) “win-lose” where one feels he won but the other feels he lost, (2) “win-win” where both feel they’ve ...
You need to build a business case for investing in more people and tools to improve and mature your Software Asset Management (SAM) program.  Your CIO wants to know the anticipated ROI and how long it will take to achieve it.  You wonder if the new and improved SAM program can actually fund itself ...
At Siwel I have had an opportunity to work with a number of organizations of various sizes (typically from a few hundred employees to hundreds of thousands), market sectors (telecom, insurance, finance, pharma, manufacturing etc.) and locations (US, EMEA, Asia and global) but they have all had one ...
I’m writing this blog during the Halloween season, so several of my colleagues have suggested I keep to that theme, embellishing my entry with ghosts, goblins and ghoulish pranks. Nothing doing! Besides, my colleague David Ingram already did that last week. However, I would like to tell you ...
Machine-learning and AI represent the next great revolution in data analytics, promising to sift streams of business or IT interactions and highlight important changes without waiting for the analyst to ask the right question, but that shifts the burden of consolidating all available data onto an ...
In this Halloween season, I thought it would be a good time to describe how we helped a client in the life sciences understand the importance of a mature ITAM (IT Asset Management) program.  Here’s a description from one of our consultants from a recent trip to Transylvania:
I am fortunate to have an opportunity to talk with a number of people from around the country at conferences throughout the year.  Based on the conversations over the years, the average ITAM Program now encompasses the data center as well as the desktop environment - and recognizes the need to ...
You’ve probably heard the phrase, “Information is power” – a statement that may be obvious in the “Information Age.”  Within the relationships between data that your business owns and adds to every day, plus unstructured data that you can gather from the Internet of Things, social media and other ...