Spring marks the time of new beginnings.  It is also the season for IT and Software Asset Management conferences that create opportunities for learning and improving our SAM programs.
In my last posting HERE I brought up the fact that even with investments in tools, training and processes, some organizations still fail to maximize their potential – but what can often make a difference between an adequate ITAM Program and an effective one is the use of best  practices. Previously ...
One of the aspects about Information Technology that I really enjoy is the “requirement” for lifelong learning.  Picking up a new technical skill and figuring out how to use it to solve a business problem is something I enjoy very much.  If someone asked me “what’s my motivation”, well … that’s it.
Thanks to the commonality of software audits and increasing awareness of the importance of software license compliance, the term “SAM” (Software Asset Management) has gained familiarity in the business world.  The end goal for any SAM program, of course, is a high degree of effectiveness and ...
Choosing a post-warranty computer hardware maintenance plan for your company’s onsite computers is a balancing act requiring allocation of funds in the most cost-effective manner to produce the right level of computer availability.  It tends to be an error-prone maneuver with lots of moving parts ...
Let’s face some facts everyone. You’re going to undergo a software publisher audit(s) and most likely one of those publishers will be IBM. It’s also highly likely that some non-compliance issues will be found, resulting in unbudgeted expenditure for additional licenses and/or fees – but does that ...
Siwel pioneered the concept that a good IT Asset Management Program was only possible with a balance of tools, people and processes. That still holds true and you will see that same message consistently across the industry now. If you do not have modern tools installed and configured correctly, you ...
Recently I was speaking with some experienced SAM managers and asked them what advice they would give to someone new in the role.  These SAM managers worked for mid to large-sized organizations and had several years’ experience on the job.  I asked, “What does a SAM manager need to do to jumpstart ...
Spring is coming! Here in the Northeast, we might not see it yet under the blanket of snow we were recently given, but it is coming.  Eventually, dormant flowers will come to life, the leaves will reappear on the trees, and the grass will begin to turn green and fill in once more.  (For some of us, ...
It’s a truism in the SAM profession:  among the many avenues to become SAM professionals, not all of them involve first-hand exposure to software development, programming, support, and other “hands-on” IT-based experiences.  This means that, although a SAM team’s internal clients are often ...