One of the biggest headaches for a Software Asset Manager (and subsequently, all dependent stakeholders) is not receiving the necessary license information when software is procured.  Too many times employees are scrambling to find out what was ordered, why, who asked for it, and where it is!
Your use of Software Asset Management (SAM) tools and a car can be summarized by an analogy: you can operate the tools or the car without knowing exactly how the tool or car operates under the hood. For a car, you step on the gas and you go; you step on the brake and you stop. For a SAM tool, you ...
The first IT project I worked on was to upgrade all company PCs to a newer model, a newer OS and a newer version of Office (yes, all at the same time)! Before the new PCs could be built, we had to confirm the software needed for each employee. Our team’s approach to this introduced me to the ...
As 2018 rolls swiftly to its end (holy moly!), I can’t help looking back at the past year and thinking about the themes and concepts that stood out. While it’s been another year of many of the same dilemmas we faced in the past, there were a few things that struck me as highlights. Here are a few ...