PHASE 2: ANALYSIS AND FINDINGS
The Challenge: What’s Wrong With the “House?”
Your home inspector has just examined the house you want to purchase. At this point he identifies the safety hazards and shortcomings while analyzing the causes and effects, and provides a detailed report of all the issues that require attention.
Similarly, after assessing the state of your “House” in Phase 1 of our 5-phase methodology, an experienced team of Siwel Consulting experts conducts Analysis and Findings to identify and evaluate the gaps and risks associated with your ITAM program, as well as the impact on your organization.
Analysis and Findings is Phase 2 of our 5-phase ITAM Program Development methodology.
The Solution: Analysis and Findings
The objective of this phase is to gain an in-depth understanding and document the gaps and risks within your organization’s current ITAM program, based on ITAM industry best practices.
During Analysis and Findings, Siwel professionals take a deep dive into the processes, tools and data uncovered during the Current State Assessment and identify inefficiencies, gaps, redundancies and risks. Here are examples of the types of questions that the Siwel team answers during this phase:
- Are the ITAM processes the same in each location within the organization? If not, what is the impact?
- Are there too many manual processes? If they are breaking down, what are the causes and consequences?
- Does each department order IT assets through the corporate procurement process?
If not, what is the impact on the organization? - Does each department order software licenses through the corporate agreements?
If not, how does this affect IT spend? - Are the existing tools capturing and processing the right data? Are the tools being used effectively? What are the effects?
Requirements
Phase 2 – Analysis and Findings can begin only after Siwel has performed a thorough and complete Current State Assessment. Additionally, Siwel requires historical information such as contracts and purchase agreements from hardware and software vendors and resellers, and documentation on standards, policies and processes with respect to IT assets. Siwel also needs access to key stakeholders and staff who are knowledgeable about the current ITAM processes, tools and data.
Deliverables
At the conclusion of the Analysis and Findings phase, Siwel delivers a detailed document that describes current ITAM program shortcomings and the impact on the organization, such as:
- Gaps in the current ITAM program
- Limitations of current ITAM tools and their negative impact
- Quality and reliability of the data generated through the existing ITAM program
- Potential cost savings and cost avoidance opportunities
- Compliance risks
Benefits
Upon completion of the home inspection analysis, you have a clear understanding of the safety hazards and shortcomings of the house, as well as causes and effects. Similarly, at the conclusion of the Analysis and Findings phase, your organization will understand in detail where the gaps and risks exist in how IT assets are managed, tracked and optimized. These findings serve as the basis for determining what you will need to do to improve and optimize your ITAM program. The Analysis and Findings results form the foundation for the next phase of Siwel’s ITAM Program Development methodology, Future State Roadmap or Design.
Why Siwel?
Siwel helps organizations deal with the new and significant realities of IT Asset Management and has been designing and implementing successful ITAM solutions for Fortune 50 through middle market companies since 1998. Through this experience, the Siwel team has learned that to be successful, your ITAM program must combine real-time and accurate business intelligence with business analytics that enable your organization to make important strategic and financial decisions. Whether you engage Siwel to advise on a contract or audit issue, to identify gaps, risks and opportunities for cost-savings in your current ITAM program, to develop a comprehensive new program for you to run, or to manage your entire ITAM program in the cloud, your organization will benefit from real-time and accurate data that is analyzed and interpreted by the foremost experts in their field.