PHASE 4: PROGRAM DEVELOPMENT
The Challenge: Repairing the “House”
When buying a house, you work with the seller to agree on a plan to repair any defects. Once the plan is completed, the repair process begins. The same is true with the next phase of Siwel Consulting’s ITAM Program Development methodology. Once Siwel produces the Future State Design document in Phase 3, deployment of the solution can begin.
In Phase 4 of our ITAM Program Development methodology, Solution Deployment, Siwel Consulting experts execute the detailed plan.
The Solution: Solution Deployment
The objective of Solution Deployment is to implement the ITAM program blueprint detailed in the Future State Design playbook. During this phase, Siwel professionals:
- Implement new and revised processes
- Execute recommendations on use of tools
- Transfer knowledge and train on processes and tools
- Implement organizational and staffing recommendations
- Communicate ITAM program and new processes to organization
- Promote cost savings initiatives
If your organization lacks the available resources, expertise and funding to run the ITAM program in-house, you may choose to outsource to Siwel through our Managed Services offering. You can outsource your entire program or specific processes and integration points, which Siwel will run within a secure private cloud.
Siwel uses the results of Phase 3, Future State Design, as the basis for Solution Deployment. Additionally, Siwel requires access to historical information such as contracts and purchase agreements from hardware and software vendors and resellers, and documentation on standards, policies and processes with respect to IT assets. Siwel also needs access to key stakeholders and staff who are knowledgeable about existing ITAM processes, tools and data.
At the conclusion of the Solution Deployment phase, your ITAM program will be up and running in pilot mode. The desired organizational structure will be in place, and the ITAM team will be following processes, utilizing tools, gathering and analyzing data and turning it into valuable business intelligence and analytics. This information will help your company make important decisions that will impact the financial health of your business.
Repairing the defects in a house prepares you to move in. Repairing the issues within your ITAM processes, technologies and resources prepares your organization to go live with its ITAM program. Upon completion of Phase 4 Solution Deployment, your organization will be up and running in test mode.
By executing the Future State Design plan for you in Phase 4, Siwel takes away the pain of doing it yourself. Your organization saves time and resources by outsourcing the implementation to a team of experts.
If you have chosen the Managed Services option, Siwel will administer your ITAM program within a private cloud, as specified in the outsourcing agreement. With Siwel Managed Services, your organization will realize significant cost savings in people, process and technology. More importantly, your contracts will be optimized and spending on software and hardware will be reduced.
Solution Deployment serves as the foundation for the final phase of Siwel’s ITAM Program Development offering, Steady State Operations.
Siwel helps organizations deal with the new and significant realities of IT Asset Management and has been designing and implementing successful ITAM solutions for Fortune 50 through middle market companies since 1998. Through this experience, the Siwel team has learned that to be successful, your ITAM program must combine real-time and accurate business intelligence with business analytics that enable your organization to make important strategic and financial decisions. Whether you engage Siwel to advise on a contract or audit issue, to identify gaps, risks and opportunities for cost-savings in your current ITAM program, to develop a comprehensive new program for you to run, or to manage your entire ITAM program in the cloud, your organization will benefit from real-time and accurate data that is analyzed and interpreted by the foremost experts in their field.