Cars have a maintenance cycle which is documented in the Owner’s Manual, or your dealer may send you reminders about scheduled maintenance. Failure to adhere to these servicing obligations could lead to your car breaking down and you not being covered for any necessary repairs.  
NASCAR (National Association for Stock Car Auto Racing) drivers have a pit crew of personnel tasked with the support and maintenance of the race car.  If you drive a car, you have a pit crew of personnel at a dealership tasked with the maintenance of your car, or perhaps you do some of the work ...
Software self-audits are a necessary - some might say evil - component of a good Software Asset Management program. As a reminder, a necessary evil is an evil that must be allowed for a greater good to result. Let’s focus on that greater good for a minute.
"I thought we had a great relationship with our software supplier – I never thought he’d audit us!"
As we near the end (already!) of the first quarter of 2019, I have found myself thinking about possible topics to cover in this blog installment. This got me reflecting on what trends and themes I have observed over the past year or so. I then concocted a list of what I consider the Top Four Topics ...
Not long ago, I wrote a blog about the importance of the Master Software List (aka License Repository or Library). I referenced a number of ideal data sets which should be included, but let’s focus on these two: “what does the software do”, and “who uses it”. Think about that. How nice would it be ...
Yesterday I determined that I was very popular in the eyes of Apple Computing. I received no less than seven phone calls from Molly, an “Apple Technician”, indicating that one of my apple devices was causing a security breach and I was to call a particular number to resolve it. As an “Apple ...
In the never-ending lifecycle of the software contract, there will eventually come a time for renegotiation with the publisher. Whether this is triggered by the end date on the existing agreement or changes in your business requirements, these negotiations are rarely simple and often stressful for ...
One of the biggest headaches for a Software Asset Manager (and subsequently, all dependent stakeholders) is not receiving the necessary license information when software is procured.  Too many times employees are scrambling to find out what was ordered, why, who asked for it, and where it is!
Your use of Software Asset Management (SAM) tools and a car can be summarized by an analogy: you can operate the tools or the car without knowing exactly how the tool or car operates under the hood. For a car, you step on the gas and you go; you step on the brake and you stop. For a SAM tool, you ...